Ground answers in your content
Add your website, service details, FAQs or documents. Serviti uses that approved business knowledge rather than treating the conversation as a general-purpose AI request.
AI chatbot for websites
AI chatbot for your website—answer questions and capture leads.
Train it on content you approve, help visitors while interest is high, and give your team the complete enquiry context to act.
Short answer
What is an AI chatbot for a website?
An AI chatbot for a website is a conversational assistant that answers visitor questions on the site. Serviti grounds those answers in approved business content, captures enquiry details and keeps the conversation context for team follow-up.
Capture real enquiry intent
Recognise interest in a callback, appointment, visit, quote or purchase, then collect the details the visitor chooses to share.
Give the team the full context
Keep the source, campaign and conversation with the lead so staff know what the customer wants before they respond.
Choose on substance
What should a business look for in a website AI chatbot?
A polished chat bubble is not enough. Check what the system does when information is present, missing or commercially important.
Evidence before eloquence
Ask questions with exact prices, dates and policies. A useful business chatbot should ground those claims in the content you supplied, not fill a gap with a plausible sentence.
A useful path when knowledge is missing
The agent should explain that the requested detail is not in the business knowledge, then offer a callback, WhatsApp handoff or another configured next step.
A lead record, not a disappearing chat
Check that the team receives the visitor’s question, contact details, source and conversation history together—not only a phone number without context.
Control before publishing
Your team should be able to add knowledge, test real questions and review the experience before putting the agent in front of customers.
Built around real enquiries
Use the same core chatbot for different business questions.
The knowledge, suggested questions and handoff can be configured around the business instead of forcing every visitor through one generic script.
Real estate chatbot
Answer project questions and capture budget, locality, possession and site-visit intent.
School admissions chatbot
Answer admissions questions and capture grade, curriculum, callback and campus-visit intent.
Clinic website chatbot
Answer service, doctor, location and timing questions, then capture appointment intent for the front desk.
Dental website chatbot
Help visitors understand treatments and next steps without turning general information into medical advice.
See the actual product
Ask Serviti’s own AI chatbot a real question.
The assistant on this page runs on the same Serviti platform customers install. Ask about the product, pricing, setup or lead capture and judge the answer yourself.
No staged transcript. No invented customer story.
Open the live agent and ask the question you would expect your own website chatbot to handle.
Set up without code first
Go from business content to a working agent in three steps.
1Add your knowledgeUse your website, paste business details or upload documents.
2Test real questionsCheck the answers before customers see the agent.
3Publish and captureShare a link, download a QR code or add the widget to your website.
Honest boundaries
Useful when the answer exists. Clear when it does not.
A business chatbot should not fill gaps with confident guesses.
Approved knowledge only
By default, the agent answers from the tenant’s own indexed content. Online sources are not silently mixed into business answers.
Missing information is visible
If the knowledge base does not contain the requested information, the agent says what is missing and offers a human follow-up instead of fabricating a fact.
You remain in control
Your team controls the source content, suggested questions, greeting and handoff options, and can test changes before publishing.
Website chatbot FAQ
What businesses ask before installing it.
What is an AI chatbot for a website?
An AI chatbot for a website is a conversational assistant that answers visitor questions on the site. Serviti grounds those answers in approved business content, captures enquiry details and keeps the conversation context for team follow-up.
How do I add an AI chatbot to my website?
Add your website or documents to Serviti, test the answers, then copy the provided widget snippet into your website. You can also use the public agent link or QR code without changing the site.
Will the AI chatbot make up answers?
Serviti is designed to answer from your business knowledge. When that knowledge does not contain the requested information, it says the information is missing and offers a useful next step instead of presenting an unsupported claim.
Does the chatbot search the public internet for answers?
Not by default. The agent answers from the business knowledge configured for that tenant. Online sources are used only when that capability is explicitly enabled for the tenant.
Do I need a developer to try it?
No. Add your website or documents, test the agent and use its share link. Installing the website widget requires copying one provided snippet into your site.
Can the website chatbot capture leads?
Yes. It can identify enquiry intent, collect details a visitor chooses to provide and keep the conversation ready for your team to follow up.
Create an AI chatbot trained on your business.
Add your content, test the answers and decide when it is ready for visitors.