Enterprise AI Products

Next-Generation AI Products

Enterprise-ready AI solutions with complete 360° knowledge of your products, services, and workflows.

Featured Product

AI Chat Assistant

Turn your website into a high-performing sales engine with 360° Intelligence

The next generation of enterprise AI chat assistants — built to do more than answer questions. It understands your entire business, engages visitors intelligently, and drives real conversions.

360° Customer View
24/7 Always On
50+ Integrations
Serviti AI Chatbot

Intelligent Conversations

Our AI understands context, remembers conversations, and provides personalized responses grounded in your complete business knowledge.

AI Callback Feature

Deep Understanding

Understands context and nuance in customer queries

Real-time Sync

Always up-to-date with your latest data

Personalization

Tailored responses for each customer

Analytics

Track performance and optimize

Serviti AI Chat Analytics

Never miss a lead

Turn visitors into loyal customers

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Enterprise-Grade Capabilities

Unified Knowledge Base

Combines product catalogs, service manuals, FAQs, CRM data, and historical interactions into a single intelligent knowledge graph.

Customer 360° View

Understands each customer's purchase history, service tickets, preferences, and past conversations.

Product Mastery

Deep knowledge of your entire product line — specifications, compatibility, and troubleshooting.

Instant Resolution

Resolves complex queries instantly by connecting dots across your entire business knowledge.

Omnichannel

Deploy on website, mobile app, WhatsApp, Slack, Teams, or custom channels.

Enterprise Security

Role-based access, data encryption, audit logs, and compliance-ready architecture.

Customer Support
E-commerce
FAQ & Self-Service
Lead Qualification
Appointment Booking
Order Tracking
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Intelligent Phone Systems

AI Voice IVR

Replace frustrating phone menus with natural voice conversations powered by AI

Voice IVR Agent

Your 24/7 AI Receptionist

Transform your phone system with AI that understands natural speech. Customers speak naturally, AI responds intelligently — no more "Press 1 for sales, Press 2 for support." Handle calls, answer questions, book appointments, and route to the right person seamlessly.

Natural Voice Recognition
Conversational AI
Multi-Language Support
24/7 Availability

Smart Call Routing

AI understands caller intent and routes to the right department or person — no menu trees needed.

Appointment Scheduling

Book, reschedule, or cancel appointments over the phone with calendar integration.

FAQ & Information

Answer common questions about hours, location, pricing, and services using your knowledge base.

Voicemail Transcription

Convert voicemails to text and deliver via email or SMS with AI-generated summaries.

Lead Capture

Collect caller information, qualify leads, and sync directly to your CRM system.

Live Transfer

Seamlessly hand off to human agents with full conversation context when needed.

Voice IVR Use Cases

Small Business Reception
Healthcare Scheduling
Hospitality Services
Customer Support Lines
Office Directories
Order Status Inquiries
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Field Service AI

AI Technical Assistant

AI-powered support for field technicians, maintenance teams, and technical support specialists

Technical Assistant

Expert Knowledge at Your Fingertips

Empower your field technicians with instant access to equipment manuals, troubleshooting guides, and diagnostic procedures. Our Technical Assistant understands complex machinery and delivers step-by-step guidance grounded in your technical documentation.

Manual & Schematic Access
Troubleshooting Guidance
Mobile-First Design
Offline Capable

Instant Document Search

Search across thousands of technical manuals, service bulletins, and repair guides in natural language.

Symptom-Based Diagnosis

Describe the problem and get AI-powered fault diagnosis with step-by-step repair procedures.

Parts Identification

Identify parts from descriptions or images, with cross-references and compatibility information.

Procedure Extraction

Extract step-by-step procedures from complex manuals with safety warnings and torque specs.

Service History Context

Access equipment service history to understand past issues and recommended maintenance.

Safety Protocols

Automatic safety warnings, lockout/tagout procedures, and compliance requirements.

Technical Use Cases

Equipment Troubleshooting
Preventive Maintenance
Repair Procedures
Parts Lookup
Safety Compliance
Service Documentation
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Learning & Development

AI Training Assistant

AI-powered learning companion for employee onboarding, skills development, and continuous training

Training Assistant

Accelerate Learning, Empower Your Workforce

Transform your training materials, SOPs, and knowledge bases into an intelligent learning companion. New hires get instant answers, experienced staff sharpen skills, and L&D teams gain insights into knowledge gaps — all powered by AI that understands your organization.

Onboarding Acceleration
Adaptive Learning
Competency Tracking
Progress Analytics

Onboarding Companion

New employees get instant answers about policies, procedures, benefits, and company culture from day one.

SOP & Policy Expert

Employees query SOPs, safety protocols, and compliance requirements in natural language with cited sources.

Interactive Q&A Learning

Generate quizzes and knowledge checks from training materials to reinforce learning and identify gaps.

Personalized Learning Paths

AI recommends training modules based on role, experience, and performance assessments.

Certification Prep

Prepare employees for certifications with AI-powered study guides and practice assessments.

L&D Analytics

Track engagement, identify frequently asked questions, and discover knowledge gaps across teams.

Training Use Cases

New Hire Onboarding
Safety Training
Compliance Training
Customer Service Skills
Technical Skills
Leadership Development
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Agent Builder Platform

Serviti AI Studio

The complete no-code platform for building, deploying, and managing enterprise AI agents and workflows

Serviti AI Studio

Build Enterprise AI Agents Without Writing Code

AI Studio is your command center for creating intelligent agents. Design complex workflows, configure AI models, connect data sources, and deploy production-ready agents — all through an intuitive visual interface.

Visual Workflow Builder
Drag-and-Drop Components
Version Control & Rollback
Real-time Analytics

Visual Workflow Designer

Build complex AI workflows with a drag-and-drop canvas. Chain prompts, add conditions, loops, and integrations visually.

Prompt Engineering Suite

Advanced prompt editor with versioning, A/B testing, and performance metrics. Fine-tune prompts for optimal results.

Multi-Model Orchestration

Use different AI models for different tasks within the same workflow. GPT-4 for reasoning, Claude for analysis, local models for privacy.

RAG Collection Manager

Create, manage, and optimize vector collections. Configure chunking strategies, embeddings, and retrieval parameters.

Integration Hub

Connect to 50+ enterprise systems — DMS, CRM, ERP, databases, and APIs. Pre-built connectors with OAuth and API key auth.

Testing & Simulation

Test agents with simulated conversations before deployment. Validate responses, check citations, and measure performance.

Team Collaboration

Work together on agent development with role-based permissions, comments, approval workflows, and audit trails.

One-Click Deployment

Deploy agents to production with a single click. Auto-scaling, load balancing, and monitoring built-in.

What You Can Build with AI Studio

Customer Support Bots
Document Q&A Agents
Sales Assistant Agents
IVR & Voice Agents
Compliance Checkers
Data Analysis Agents
Process Automation
Training Assistants

Pre-built Agent Templates

Start with pre-configured templates and customize for your needs

Chat Agent
Document Analyst
Technical Expert
Customer Support
Content Writer
Lead Generation
Research Assistant
Compliance Checker
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Getting Started

Deployment Process

Deploy Serviti on your infrastructure in 4 steps

1. Deploy Platform

Deploy with Docker Compose or Kubernetes. Configure your LLM providers, vector database, and authentication settings.

2. Connect Data Sources

Integrate your DMS (SharePoint, Google Drive, etc.) and CRM systems. Configure data sync and access permissions.

3. Upload Documents

Upload your documents to create RAG collections. The platform processes PDFs, DOCX, TXT, and images for vector indexing.

4. Configure Agents

Create custom agents with system prompts, assign RAG collections, and deploy chat interfaces for your team.

Ready to get started? See how Serviti can transform your enterprise AI. Request Demo